Return & Refund Policy

At Editor BiRU, we take huge pride in offering exceptional digital invitation card design services to add even more memory to your big occasions. We aim to deliver the best service possible because we are dedicated to excellence.

1. Digital Product Nature

Please note that the nature of our products is digital and personalized which means they are customized to your specific requirements and delivered electronically via email, WhatsApp, or download link. Due to the digital nature of our products, they are not eligible for returns, exchanges, or refunds once they have been delivered to you.

2. Personalization and Revisions

Before finalizing the design, we offer multiple rounds of revisions to ensure the information and design elements are accurate and meet your expectations. Once you approve the final design and the digital product is delivered, further modifications cannot be made.

3. Cancellations

If you wish to cancel your order before the design process has begun, please contact us as soon as possible. Once the design process has commenced, cancellations cannot be accepted.

Important Notes

• For Caricature: After finishing of Caricature we cannot change the full pose or attire. If you have any other changes, please share them at once.
• In Video & Caricature: We don't change theme compared to pre-discussion.

Refund Policy

• Payment will not be refundable under any kind of circumstances.
• A payment of minimum 50% or 100% is required in advance.